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Travelers with Special Needs

If you or any of your traveling companions will require special assistance, the Disability and Communication Access Board (DCAB) from the Hawaii State Department of Health has compiled a list of Hawaii Traveler Tips for Kauai, Maui and Molokai, Oahu and Hawaii Island to help you prepare for your stay. This list includes transportation options, equipment rentals, service animals and more. Click here for Hawaii Traveler Tips.

The DCAB website also provides information on parking for persons with disabilities and emergency preparedness.

The Transportation Security Administration offers the TSA Cares helpline at 1-855-787-2227 to assist travelers with disabilities and medical conditions. TSA recommends that passengers call 72 hours ahead of travel  for information about what to expect during screening.

Airline Transportation

Most airlines provide assistance to passengers with special needs through their skycap (porter) service and are able to transport personal wheelchairs including folding, collapsible or non-folding manual wheelchairs, and electric/battery powered wheelchairs and electric powered carts. Typically, 48 hours advance notice and one hour for check-in on day of departure is needed for any electric/battery-powered chairs. Please advise your airline in advance to arrange for any special services to ensure assistance.

Air Carrier Access Act 

The Air Carrier Access Act prohibits discrimination on the basis of disability in air travel.  The Department of Transportation has a rule defining the rights of passengers and the obligations of airlines under this law. This rule applies to all flights of U.S. airlines and flights to or from the United States by foreign airlines.  Click here for details.

Access to Hawaii’s Beaches and Trails

We invite you to explore Hawaii’s natural beauty at accessible beaches and trails.

Kauai

All terrain wheelchairs are available at selected beaches on Kauai including Lydgate Beach Park, Poipu Beach Park and Salt Pond Beach Park. For further information and to confirm details before visiting, contact the County of Kauai’s ADA Coordinator at (808) 241-6203 or visit the Hawaii State Parks website.

Oahu

All terrain wheelchairs are available at selected beaches on Oahu including Ala Moana Beach Park, Fort DeRussy Beach and Sans Souci Beach in Waikiki, Hanauma Bay Nature Preserve, Kailua Beach Park, Kualoa Regional Park and Pokai Bay Beach Park. For further information and to confirm details before visiting, contact the City and County of Honolulu, Department of Parks and Recreation at (808) 768-3027 or visit the Hawaii State Parks website.

Maui

Selected beach parks are accessible on the island of Maui. For further information contact the County of Maui, Department of Parks and Recreation, Aquatics Program at (808) 270-6138 or visit the Hawaii State Parks website.

Hawaii Island

Select beach parks are accessible on Hawaii Island. Call the County of Hawaii, Department of Parks and Recreation for a list at (808) 961-8311 or visit the Hawaii State Parks website.